Wholesale Industry Transformed: AI and ML on the Job

March 22, 2018
Hosted by Bonnie D. Graham

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Episode Description

The buzz: “ Machines with the ability to take on more intricate work tasks enable a new level of automation … particularly valuable for wholesale distributors” (Karen Lynch). Artificial Intelligence (AI) and Machine Learning (ML) technologies are becoming the “new normal” for wholesale distributors, despite alarmist sci-fi predictions from Elon Musk and Stephen Hawking. How? AI and ML are enabling wholesalers of all sizes to harness computers to compete with and even surpass human abilities to improve customer service, reduce costs, and improve uptime via predictive maintenance. The experts speak. Sebastian Valencia, Clarkson Consulting: “Intelligence is the ability to adapt to change” (Stephen Hawking). Brian Everett, itelligence: “Without continual growth and progress, such words as improvement, achievement, and success have no meaning” (Ben Franklin). Werner Baumbach, SAP: “Chance favors the prepared mind” (Louis Pasteur). Join us for Transforming Wholesale: AI and ML on the Job.

Changing the Game in Consumer Industries, Presented by SAP

Archives Available on VoiceAmerica Business Channel

Competition, consumer engagement and operational effectiveness are fundamentally changing at an accelerated pace in Consumer Industries. New competitors are redefining the landscape and consumers expect exceptional brand experiences, every time, via agile process that balance consumer needs with a company’s cost-to-serve. Personalized consumer experiences are paramount: they must be relevant, simple, seamless and secure. Retail, Wholesale Distribution, Life Sciences and Consumer Products companies must run, grow, connect, and transform in a digital world to engage customers and patients across their journey.

Bonnie D. Graham

Bonnie D. Graham produced and hosted her first live talk radio show in 1998 on AM1240–WGBB, Long Island, NY’s oldest terrestrial radio station. A few years later, she moved from terrestrial to Internet radio with her author interview show, “Up Close and Personal.” In 2011, working at the enterprise software leader SAP, she developed the concept for a weekly live global business thought leadership roundtable series on the VoiceAmerica Business Channel – and launched “Coffee Break with Game-Changers” on October 5, 2011. Over the next nine years, Bonnie D. created, produced and hosted 46 additional SAP series on the Business Channel, attracting millions of listeners around the world. Since becoming an independent broadcaster in 2019, she has developed and hosted live radio and podcast series on the Business Channel for eight additional organizations, as well as her own weekly series, “Read My Lips: Cool Conversations with Creatives with akaRadioRed,” on the Empowerment Channel. In 2023, her live-streaming “Technology Revolution: The Future of Now” series was ranked No. 6 on FeedSpot’s Top 70 Technology Podcasts to Listen to in 2023. What powers Bonnie D.’s passion for radio? She “loves speaking with smart people!”


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