How to Transform Finance in the Experience Economy
November 5, 2019
Hosted by Bonnie D. Graham
[Download MP3] [itunes] [Bookmark Episode]
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Episode Description
The buzz: “An experience occurs when a company intentionally uses services as the stage, and goods as props, to engage individual customers in a way that creates a memorable event…The question, then, isn’t whether, but when—and how—to enter the emerging experience economy” (hbr.org). To be successful in building new digital experiences, Finance needs to ensure the viability of business models transformation. Finance has an opportunity to help your business deliver unparalleled experience to internal and external customers. How? By leveraging intelligent innovations across financial, operational and analytical capabilities to confidently predict and act in real time. The experts speak. Usman Aijaz, Deloitte Consulting: “Let us add a little joy to your day” (Starbucks). David A. Davidson, Accenture Strategy: “The pace of change has never been this fast, and it will never be this slow again” (Graeme Wood). Join us for How to Transform Finance in the Experience Economy.
Financial Excellence with Game Changers, presented by SAP
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Game-changing technologies are transformational, exciting, and can move you in amazing new directions. They get you thinking about new ways to scale, compete and grow profitably – driving efficiency for existing finance operations, but also driving insight and transformational change for the entire business. They shake up your status quo.
Take your Coffee Break with Game-Changers for our special series on achieving FINANCIAL EXCELLENCE for your company. Learn how you can operate profitably and adapt continuously, to become the savvy innovator and visionary who takes your company across the finish line as you look ahead to the next breakthrough strategy.
Financial Excellence with Game Changers, Presented by SAP, on The Business Channel.
Bonnie D. Graham
Bonnie D. Graham produced and hosted her first live talk radio show in 1998 on AM1240–WGBB, Long Island, NY’s oldest terrestrial radio station. A few years later, she moved from terrestrial to Internet radio with her author interview show, “Up Close and Personal.” In 2011, working at the enterprise software leader SAP, she developed the concept for a weekly live global business thought leadership roundtable series on the VoiceAmerica Business Channel – and launched “Coffee Break with Game-Changers” on October 5, 2011. Over the next nine years, Bonnie D. created, produced and hosted 46 additional SAP series on the Business Channel, attracting millions of listeners around the world. Since becoming an independent broadcaster in 2019, she has developed and hosted live radio and podcast series on the Business Channel for eight additional organizations, as well as her own weekly series, “Read My Lips: Cool Conversations with Creatives with akaRadioRed,” on the Empowerment Channel. In 2023, her live-streaming “Technology Revolution: The Future of Now” series was ranked No. 6 on FeedSpot’s Top 70 Technology Podcasts to Listen to in 2023. What powers Bonnie D.’s passion for radio? She “loves speaking with smart people!”
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