Excel At Your Job, All Day, Every Day: Intelligent Automation
June 29, 2021
Hosted by Bonnie D. Graham
[Download MP3] [itunes] [Bookmark Episode]
Guest Information
Episode Description
The buzz: “It’s imperative that you find the right balance between automation and human intelligence within your business. Automation is shy; it’s great for boring, repetitive tasks behind the scenes, but not so much when it comes to the frontlines.” (tigersheet.com/blog/best-automation-quotes-and-what-can-be-learnt-from-them/) Nobody wants a job doing the same repetitive tasks all day, every day. Instead, they want to spend their time making good decisions to better serve customers. Similarly, business organizations want to make optimal use of their trained people to provide the best levels of service – with a workforce increasingly working remotely, reflecting workplace flexibility accelerated by the COVID pandemic. Can your company eliminate the boredom of repetitive daily tasks? Can you better apply workforce skills to deliver consistently great service to customers and partners? Can you achieve these goals in a flexible workplace? Yes to all, when you have Intelligent Automation (IA), also called cognitive automation. IA is the use of automation technologies – artificial intelligence (AI), business process management (BPM), and robotic process automation (RPA) – to streamline and scale decision-making across organizations. We’ll ask Chet Harter, Sukshitha R, and Keith Grayson for their take on Excel At Your Job, All Day, Every Day: Intelligent Automation.
Internet of Things with Game Changers, Presented by SAP
Tuesday at 7 AM Pacific Time/10 AM Eastern Time on VoiceAmerica Business Channel
Game-changing technology strategies are transformational, exciting and disruptive for a reason. They shake up your status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions.
Join host Bonnie D. Graham as she invites you to take an additional coffee break with game-changers for our special series on totally new sources of information that will change the way you run your business, on Internet of Things with Game Changers.
Learn how you can become the savvy Transformation Leader who leads your company to analyze and act on the hidden data that permeates everyday business activities. Internet of Things with Game Changers, presented by SAP, can be heard live on Wednesdays at 11 AM Pacific Time / 2 PM Eastern Time on the VoiceAmerica Business Channel.
Bonnie D. Graham
Bonnie D. Graham produced and hosted her first live talk radio show in 1998 on AM1240–WGBB, Long Island, NY’s oldest terrestrial radio station. A few years later, she moved from terrestrial to Internet radio with her author interview show, “Up Close and Personal.” In 2011, working at the enterprise software leader SAP, she developed the concept for a weekly live global business thought leadership roundtable series on the VoiceAmerica Business Channel – and launched “Coffee Break with Game-Changers” on October 5, 2011. Over the next nine years, Bonnie D. created, produced and hosted 46 additional SAP series on the Business Channel, attracting millions of listeners around the world. Since becoming an independent broadcaster in 2019, she has developed and hosted live radio and podcast series on the Business Channel for eight additional organizations, as well as her own weekly series, “Read My Lips: Cool Conversations with Creatives with akaRadioRed,” on the Empowerment Channel. In 2023, her live-streaming “Technology Revolution: The Future of Now” series was ranked No. 6 on FeedSpot’s Top 70 Technology Podcasts to Listen to in 2023. What powers Bonnie D.’s passion for radio? She “loves speaking with smart people!”
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