Change Management: Enabling Intelligent Finance Transformation
November 9, 2021
Hosted by Bonnie D. Graham
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Episode Description
The Buzz 1: “Change management is a critical skill in today’s c-suite… Change management is a challenge for every organization.” (Dave Sutton, toprightpartners.com) The Buzz 2: “Slowness to change usually means fear of the new.” (Philip Crosby, 1926–2001, aka “The Fun Uncle of the Quality Revolution”, author: "Quality Without Tears" and "Quality is Free") The Buzz 3: “Change before you have to.” (Jack Welch, former GE CEO, named “Manager of the Century” by Fortune magazine) The Buzz 4: “People don’t resist change. They resist being changed!” (Peter Senge, organizational learning expert, author: "The Fifth Discipline") As finance and risk teams embrace technology more quickly than they did in the past, change management has never been more crucial to facilitate efficient adoption and effective implementation. With more organizations moving towards modern technologies for Finance – including automation and artificial intelligence (AI) – there is often resistance to change as well as fear of being “replaced” by computers. As business conditions and business models change, finance and risk teams need to transform their own organizations to take advantage of technology advancements – while ensuring the human element remains at the center of their strategic decisions. For these reasons and more, change management needs to focus on best practices and comprehensive organizational planning for change, from executive buy-in on changes in technology and business processes, to the communication of the what, the when, and the why of a change. We’ll ask Birgit Starmanns at SAP, Jason Roling at Delaware Consulting and Ross Wilson at Accenture for their take on Enabling Intelligent Finance Transformation with Change Management.
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Bonnie D. Graham
Bonnie D. Graham produced and hosted her first live talk radio show in 1998 on AM1240–WGBB, Long Island, NY’s oldest terrestrial radio station. A few years later, she moved from terrestrial to Internet radio with her author interview show, “Up Close and Personal.” In 2011, working at the enterprise software leader SAP, she developed the concept for a weekly live global business thought leadership roundtable series on the VoiceAmerica Business Channel – and launched “Coffee Break with Game-Changers” on October 5, 2011. Over the next nine years, Bonnie D. created, produced and hosted 46 additional SAP series on the Business Channel, attracting millions of listeners around the world. Since becoming an independent broadcaster in 2019, she has developed and hosted live radio and podcast series on the Business Channel for eight additional organizations, as well as her own weekly series, “Read My Lips: Cool Conversations with Creatives with akaRadioRed,” on the Empowerment Channel. In 2023, her live-streaming “Technology Revolution: The Future of Now” series was ranked No. 6 on FeedSpot’s Top 70 Technology Podcasts to Listen to in 2023. What powers Bonnie D.’s passion for radio? She “loves speaking with smart people!”
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