Future of Customer Big Data: When Is Enough?
April 17, 2014
Hosted by Bonnie D. Graham
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Episode Description
The buzz: Customer data. Companies are collecting everything possible about customers: buying preferences, online habits, satisfaction, usage and reams of personal data. In fact, more data was created in the last five years than in all prior years combined. Are we making progress or simply data-hoarding without knowing what we really need to run the business? Will new technology make customer big data collection techniques obsolete? And what about privacy and security? The experts speak. Matt Healey, TBR: “Not all who wander are lost.” John Kreisa, Hortonworks: “Sometimes it’s smarter to be lucky, than lucky to be smart.” Greg Smith, SAP: “In the last 20 years, we have seen unbelievable advancements in computing capacity and a complete explosion in data, where customers see the amount of data they produce grow exponentially. But can we honestly say we have seen the business processes evolve to keep up with these advancements?” Join us for Future of Customer Big Data: When Is Enough?
Future of Business with Game Changers, Presented by SAP
Archives Available on VoiceAmerica Business Channel
The world of business is being dramatically impacted by the increasing adoption of the Cloud, and by the mainstreaming of new technologies that have hitherto been the domain of imaginative Hollywood films, including artificial intelligence, machine learning, Internet of Things, augmented reality and more.
Join host Bonnie D. Graham as she invites you to take an additional coffee break with game-changers for our series on how modern technology is completely redefining the world of business, on the Future of Business with Game-Changers.
With digital transformation becoming a mission-critical imperative, every company needs to simultaneously chart its future path while keeping an eye on the rear-view mirror to see who’s coming up in the fast lane to overtake them. In many ways, this is making every business a technology business, no matter their size, industry or geographic location.
Bonnie D. Graham
Bonnie D. Graham produced and hosted her first live talk radio show in 1998 on AM1240–WGBB, Long Island, NY’s oldest terrestrial radio station. A few years later, she moved from terrestrial to Internet radio with her author interview show, “Up Close and Personal.” In 2011, working at the enterprise software leader SAP, she developed the concept for a weekly live global business thought leadership roundtable series on the VoiceAmerica Business Channel – and launched “Coffee Break with Game-Changers” on October 5, 2011. Over the next nine years, Bonnie D. created, produced and hosted 46 additional SAP series on the Business Channel, attracting millions of listeners around the world. Since becoming an independent broadcaster in 2019, she has developed and hosted live radio and podcast series on the Business Channel for eight additional organizations, as well as her own weekly series, “Read My Lips: Cool Conversations with Creatives with akaRadioRed,” on the Empowerment Channel. In 2023, her live-streaming “Technology Revolution: The Future of Now” series was ranked No. 6 on FeedSpot’s Top 70 Technology Podcasts to Listen to in 2023. What powers Bonnie D.’s passion for radio? She “loves speaking with smart people!”
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