Digitization: Changing the Utilities Customer Engagement
March 22, 2016
Hosted by Bonnie D. Graham
[Download MP3] [itunes] [Bookmark Episode]
Guest Information
Episode Description
The buzz: Power to the people! Mobile devices outnumber people on the planet, as 5.8 billion mobile users–80 % of the world–connect via 8.6 billion devices (Radicati). Predictions: By 2050, electricity, natural gas and water demand will double or triple. Energy and water usage will soar as vehicles and mass transit go electric to transport 10 billion. Implications: The global networked economy needs clean, dependable, affordable electricity. Utilities customers expect more. The experts speak. Robert Thiele, OpenText: “Men have become the tools of their tools” (Henry David Thoreau). Jacqueline Robinson, DTE Energy: “Impossible is just a big word thrown around by small men who find it easier to live in a world they've been given than to explore the power they have to change it" (adidas Mission). James McClelland, SAP: “People don't care how much you know until they know how much you care” (Theodore Roosevelt). Join us for Digitization: Changing the Utilities Customer Engagement.
Digital Industries: Changing The Game, Presented by SAP
Tuesday at 9 AM Pacific Time on VoiceAmerica Business Channel
Game-changing technology strategies are transformational, exciting and disruptive for a reason. They shake up your status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions.
Join host Bonnie D. Graham as she invites you to take an additional coffee break with game-changers for our special series on how the world`s digitization is impacting YOUR industry, on Digital Industries: Changing The Game.
Learn how you can become a digital leader who takes your company across the finish line as you look ahead to the next wave of industry-specific digital solutions.
Digital Industries: Changing The Game, presented by SAP, can be heard live Tuesdays at 9 AM Pacific Time / 12 PM Eastern Time on the VoiceAmerica Business Channel.
Bonnie D. Graham
Bonnie D. Graham produced and hosted her first live talk radio show in 1998 on AM1240–WGBB, Long Island, NY’s oldest terrestrial radio station. A few years later, she moved from terrestrial to Internet radio with her author interview show, “Up Close and Personal.” In 2011, working at the enterprise software leader SAP, she developed the concept for a weekly live global business thought leadership roundtable series on the VoiceAmerica Business Channel – and launched “Coffee Break with Game-Changers” on October 5, 2011. Over the next nine years, Bonnie D. created, produced and hosted 46 additional SAP series on the Business Channel, attracting millions of listeners around the world. Since becoming an independent broadcaster in 2019, she has developed and hosted live radio and podcast series on the Business Channel for eight additional organizations, as well as her own weekly series, “Read My Lips: Cool Conversations with Creatives with akaRadioRed,” on the Empowerment Channel. In 2023, her live-streaming “Technology Revolution: The Future of Now” series was ranked No. 6 on FeedSpot’s Top 70 Technology Podcasts to Listen to in 2023. What powers Bonnie D.’s passion for radio? She “loves speaking with smart people!”
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