Startup Mindset: Rescuing Brick and Mortar in Online Commerce Era
January 24, 2017
Hosted by Bonnie D. Graham
[Download MP3] [itunes] [Bookmark Episode]
Guest Information
Episode Description
The buzz: “The sooner we drop the ‘e’ out of e-commerce and just call it commerce, the better” (Bob Willett). Many retailers have made great digital online strides, but focusing on “clicks” vs “bricks” may shortchange their in-store customer experience worth up to 98% of total sales. How to stay innovative and relevant to compete online? Traditional transactional stores are assuming new roles, like Tesla’s showroom-only locations and Apple’s mini-schools. The experts speak. Cathy Han, 42 Technologies: “Often when you think you're at the end of something, you're at the beginning of something else” (Fred Rogers). Josh Marti, Point Inside: “Take actions that will stand the test of time as having been the correct ones and not merely the expedient ones” (Robert Kay). Dave Katona, SAP: “If you do build a great experience, customers tell each other about that. Word of mouth is very powerful” (Jeff Bezos). Join us for Whither Main Street: Rescuing Brick & Mortar in the Online Commerce Era.
Startup Focus with Game-Changers, Presented by SAP
Archives Available on VoiceAmerica Business Channel
Game-changing technologies are transformational, exciting and disruptive for a reason. They shake up the status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions.
Take Big Data. In the last few years, Big Data has gone from buzzword du jour to making a significant impact in all facets of our public and private lives. Whether serving-up finely-tuned ads on Social media sites, or delivering better services to residents in cities, the impact and potential of Big Data are just beginning to be realized.
Join host Bonnie D. Graham for Startup Focus with Game-Changers, our series about today’s top innovative Startups and emerging trends in the Big Data space, including Augmented Reality, Internet of Things, Machine Learning, Predictive Analytics, and learn how you can grow your business and profit.
Bonnie D. Graham
Bonnie D. Graham produced and hosted her first live talk radio show in 1998 on AM1240–WGBB, Long Island, NY’s oldest terrestrial radio station. A few years later, she moved from terrestrial to Internet radio with her author interview show, “Up Close and Personal.” In 2011, working at the enterprise software leader SAP, she developed the concept for a weekly live global business thought leadership roundtable series on the VoiceAmerica Business Channel – and launched “Coffee Break with Game-Changers” on October 5, 2011. Over the next nine years, Bonnie D. created, produced and hosted 46 additional SAP series on the Business Channel, attracting millions of listeners around the world. Since becoming an independent broadcaster in 2019, she has developed and hosted live radio and podcast series on the Business Channel for eight additional organizations, as well as her own weekly series, “Read My Lips: Cool Conversations with Creatives with akaRadioRed,” on the Empowerment Channel. In 2023, her live-streaming “Technology Revolution: The Future of Now” series was ranked No. 6 on FeedSpot’s Top 70 Technology Podcasts to Listen to in 2023. What powers Bonnie D.’s passion for radio? She “loves speaking with smart people!”
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