Michael Miscisin
Michael Miscisin is a leader in Ernst & Young’s Social Media and Customer Analytics practice. He has nearly 20 years of experience delivering social media, digital strategy, customer analytics, multichannel self-service and marketing, and customer insight projects to increase customer reach and profitability while reducing cost-to-serve and risk in a wide range of industries. Michael has spoken at the Internet Marketing Association Conference, ISAACA and CAE Roundtables, and at SAS Global Forum conferences.
