Richard Edwards
Richard Edwards, a principal analyst at Ovum, established his reputation as a research analyst in 2003. The “knowledge worker” and the “future of work” are the primary focus of his research, where his knowledge and expertise extend across enterprise collaboration, knowledge management, social business, and the consumerization of corporate IT. Richard has over 25 years of experience in the IT industry covering local government, pharma, life sciences, finance, and civil engineering and other industry sectors. He has authored in-depth Ovum reports covering strategic topics including enterprise collaboration, knowledge management, and enterprise content management. Richard leads advisory projects and consulting engagements for Ovum’s enterprise and IT industry clients. Prior to becoming an analyst, Richard was a technology management consultant with Capgemini, advising multinational clients on matters relating to enterprise content management and knowledge worker strategy.
