David Mingle
David Mingle is a proven senior executive and a passionate customer experience strategist with more than 30 years of experience in the automotive industry. Dave currently serves as Vice President, Global Automotive Industries for Qualtrics, with responsibility for championing the company’s commitment to Experience Management (XM) leadership in the global automotive and future mobility industries. From 2013-2017, Dave served as Global Director of CX Strategy at General Motors, where he was responsible for GM's global CX strategy, voice-of-customer programs, and social media and CX design centers of expertise. During Dave's tenure, GM consistently led JD Power's sales and service satisfaction rankings in the US and regained the top spot in owner loyalty per IHS Markit. Before GM, David served as Chief Customer Manager at Nissan North America, President of Chrome Systems, CEO of JATO Dynamics NA, and held several positions at Ford Motor Company where he started his career.
