David Hartley
David Hartley is a global leader at SAP with 15 years of experience in the software channel business after supporting clients across multiple industries as a CPA at Ernst & Young. David joined Business Objects in 2005, where he started the partner operations function to establish consistent partnering strategies across reselling, OEM and system integrator business units. At SAP, David first supported the global head of indirect sales by implementing an integrated planning approach for 1B Euro of SAP revenue via 3,000 Partners. Today, David is the global head of Partner Customer Success where his mission is to establish best-practices, programs and tools that align SAP and its reselling Partners in creating strong Customer Success outcomes for cloud solutions. He strongly believes that regularly delivering value is the most compelling approach to having a successful customer and that a having a clear measure of this value is the best tool for defining, motivating and measuring success.
