Leif Eriksen
Leif Eriksen is Research Vice President, Future of Operations at IDC and is a widely respected analyst known for his deep knowledge and experience around the transformational impact of digital technology on operations. Over the course of his 37-year career Leif has helped hundreds of enterprises – large and small – use digital technology to make their operations more efficient, more reliable, safer, and more sustainable. His team’s research is focused on how digital technology – particularly cloud, collaboration, and AI technologies – are transforming operations across industries and within industries.
