OSIT: A House Worth Building/Your Improvement Horizon

October 22, 2019
Hosted by Gwendolyn D. Galsworth, Ph.D.

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Episode Description

Have you seen this? Executives in front of dashboards and LCD monitors, eating up KPI and OEE data. Some, real time. Executives love it. We ask why. The answer is simple: Because they get answers to the question: “Should I worry—or can I relax?” This week, Gwendolyn Galsworth, your host and visual expert, explains that such tools provide executives with information but not with meaning, context or direction—without which executives cannot function effectively. As remedy, Galsworth presents the first of her top three visual tools to help leaders decide and drive (their job): Operations System Improvement Template/OSIT. At first glance, OSIT may look like just another version of the Toyota House (temple), capturing key TPS elements and ready for the office wall. But when fully understood and used, OSIT becomes the premier tool for defining the company’s corporate intent and connecting that to the strategy and principles required for stability and then dynamic growth. Tune in/learn more.

Visual Workplace Radio: Let the Workplace Speak

Visual Workplace Radio: Let the Workplace Speak

Tuesday at 10 AM Pacific Time on VoiceAmerica Business Channel

Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.

Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.

Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual. Visual Workplace Radio: Let the Workplace Speak airs live every Tuesday at 10 AM Pacific Time on the VoiceAmerica Business Channel.

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Gwendolyn D. Galsworth, Ph.D.

Gwendolyn D. Galsworth, Ph.D.

Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.

In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.

Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.

Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.

A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.

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Episode Directory

October 2019

  • 10/22/2019: OSIT: A House Worth Building/Your Improvement Horizon Listen Now
  • 10/15/2019: Supervisors/Leaders of Improvement: Seven Elements Listen Now
  • 10/8/2019: The Visual Executive: A New Identity Listen Now
  • 10/1/2019: The Biggest Obstacle: Lead vs. Manage Listen Now

September 2019

August 2019



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